Privacy policy

COOKIES

Love Lolita uses cookies to ensure your shopping experience is a smooth one. Cookies are small data files that are shared between your device and Love Lolita. They are used to remind us of who you are when you connect, so that we know if you are logged in or if you've previously added items to your basket. They are never shared with anyone else, and do not contain any personally identifiable information - they are just special numbers that only mean something useful to Love Lolita.

ADVERTISING

Love Lolita incorporates third-party tools that use cookies, tracking pixels and related technologies. In a similar way, these are unique, secure and private numbers that only mean something useful to the third-party companies involved, and do not contain any personally identifiable information. This information is never shared with Love Lolita, or anyone else, only between you and those third-party systems. They are used to pesonalise your experience, and may be used to target advertising to you on other websites.

SECURITY

Love Lolita strives to ensure security, integrity and privacy of personally identifiable information of its customers. Love Lolita uses a variety of physical and electronic security measures to keep personal information secure from misuse, loss or unauthorised access, modifications or disclosure, including restricting physical access to its offices and firewalls and secure databases .

Love Lolita ensures that any personal information that you provide during the registration and checkout process is kept confidential and is solely used for the purpose of processing your order. Love Lolita guarantees that the information entered on our site will not be disclosed to any external organizations or third parties.

Please note: your email address will be used to receive information about new products and special offers when you subscribe to Love Lolita updates. If you do not wish to receive updates, you may remove yourself from the mailing list by logging into your account and opting out of the mailing list.

In the event that you have forgotten your password, you can request a new password to be sent to your registered email address. Upon receiving your new temporary password, you may change it in your 'My Account' tab for added security purposes.

LEGAL

After placing an order you will receive an email receipt confirming the details of your purchase. This email receipt does not comprise a contract. Orders may be cancelled at any time due to an inability to authorize a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by Love Lolita. In addition, Love Lolita reserves the right to decline or cancel any such orders. If a cancelled purchase has already been charged to the customer’s credit card, Love Lolita will issue a credit to the account in the same amount. Love Lolita reserves the right to modify the information on this site and the services and products described therein anytime without notice.